Shipping policy

We’re committed to delivering your order as quickly and safely as possible. Below you’ll find everything you need to know about how we process and ship your order.

Processing Time

All orders are carefully processed within 3–7 business days after purchase.
During peak seasons, holidays, or promotional periods, processing may take slightly longer. If this happens, we will always notify you in advance.

Please note: custom or personalized items may require additional processing time to ensure perfection before shipment.

Shipping Times

Once your order has been processed and shipped, estimated delivery times are:

United States: 3–7 business days
International Orders: 7–14 business days (varies by location and customs processing)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volume periods.

Shipping Rates

We aim to keep shipping simple and transparent. Shipping costs are calculated at checkout based on your location and order size.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update after shipment.

You can track your order at any time using the link provided in your confirmation email.

Address Accuracy

Please ensure all shipping information is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

If you notice an error, contact us immediately and we will do our best to update your information before the order ships.

Delayed or Lost Packages

While we work with reliable shipping carriers, delays can occasionally occur.

If your package is delayed beyond the estimated delivery window, please contact us and we will assist in locating your order.

For lost packages confirmed by the carrier, we will work with you to offer a replacement or appropriate solution.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are not included in our prices and are the responsibility of the customer.

We recommend checking with your local customs office for more details.